Monday, May 20, 2013

Here we go again . . .

The Kid is coming home today -- maybe.

You might recall the fiasco that was the Christmas Vacation for our family.  The Kid was on a United flight from KC to home when the Midwest got hammered by a Christmas storm.  She and a few friends were stranded (along with thousands of other air travelers) for several days.  Luckily one of the friends managed to get a motel room that had a continental breakfast (free food) and was across the street from a Barnes & Noble (free entertainment).

United bumped her to a Saturday flight.

When she arrived Saturday, United had lost her information, so they bumped her to a Sunday flight.

When she arrived Sunday, United had lost her information, so they bumped her to a Monday flight.

She was originally booked to PDX, but because of the problems, they flew her direct to MFR.  Her bags made the Sunday flight to PDX.  Then were rerouted back to DIA to connect up with her, but didn't make it in time.  The bags were sent to MFR on Tuesday.

Or something like all of the above.

Because United totally messed this up, they gave us a voucher for $1,000.  We used it to fly her home for the summer, so that was a bonus.

Her United flight was booked for 5 p.m. local time, getting into DIA at 6, leaving DIA at 7, and arriving at MFR around 9.

She just called me:  Just letting you know that my flight has been pushed back to 5:45.

Not panicked yet -- but I did tell her to let the gate agent know that she has a connecting flight at 7 in DIA and they need to make sure everyone knows that.

If I can help it, I will never fly United again.


Lady Anne | 9:18 PM, May 20, 2013  

Does this look familiar?

Honestly, sometimes I think going by train is infinitely better.

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