Suhprize, Suhprize, Suhprize

I was going through my e-mails, getting caught up from being gone (I hate coming back from vacation), and looked at one I didn't want to deal with while on vacation.

Remember the issue with Online Public Yellow Pages?  I was on TV and everything.    It has apparently been resolved.

This e-mail I didn't want to deal with on vacation came from one Rebecca Papke at the Oregon Dept. of Justice.  She must have had a word or two with the con artists and I received a very nice letter:

Dear Ms. Papke,

Online Public YELLOWPAGES takes each complaint very seriously and find ways to reach the best possible resolution while keeping our clients interests and our own in mind.

After review of the complaint and Rev. Ref's account with us, we have agreed to cancel this account and remove the charges that were on it.  They will no longer be receiving any phone calls from our company.

We apologize for the misunderstanding and any inconvenience this may have caused.

Sincerely,

Jennifer Davis
Public Relations Manager

That is the letter verbatim, including the bolded name (except they used my real name).  And while a nice letter, because of the format, I can't help but wonder if this is a standard form letter they have in their files and just add in the name of the complainant in bold.  Even so, we seem to be done with these people.

So, for the few of you who have commented on my original post about having to deal with OPYP, there is hope.